- Master the art of making requests, promises, and offers to optimize business outcomes and achieve exceptional results.
- Harness the essentials of delegating authority and tasks, unlocking the full potential of your team to maximize productivity.
- Gain a deep understanding of the “Language as Action – Speech Acts” theory, empowering you to communicate with impact and influence.
- Develop a greater appreciation for the transformative impact of understanding requests and promises made and given, enabling you to become a more effective and inspiring leader.
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